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Questions about your CoC request, VIN validation, or urgent registration deadlines? Our team is here to guide you through every step of the process.

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Why Choose Our Support

  • Average response under 2 hours
  • EU + UK registration experts
  • Personalized assistance for your case

Office Hours

Monday - Friday, 09:00 - 18:00 CET.

Priority support for urgent registrations.

What to Prepare

  • VIN + registration country
  • Proof of ownership
  • Your deadline

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Share your details and we'll revert with a tailored action plan.

We reply within one business day. Sensitive documents can be shared later via our secure system.

Frequently asked questions about CoC and import registration

Questions and answers covering Certificate of Conformity, VIN verification, urgent CoC delivery and import registration in the EU/UK.

How do I request a Stellantis Certificate of Conformity for Italian vehicle registration?

Send us your VIN and contact details through the form or email contact@cocstellantis.com. Our homologation desk will validate the vehicle history and reply with the exact steps to finalise the Italian registration paperwork.

Can I get an urgent Stellantis CoC for registering an imported Peugeot or Fiat in Spain?

Yes. Choose the "Urgent review" option in your message or mention your Spanish registration deadline. We prioritise urgent Peugeot, Fiat, Opel and Jeep requests and deliver within 24-48h whenever the dossier is complete.

What supporting documents should I prepare before contacting Stellantis CoC Service for a VIN verification?

Have a clear scan of your national ID, the vehicle registration certificate or purchase invoice, plus any customs release if the vehicle is imported. You can upload those now or reply to our confirmation email later.

How long does Stellantis CoC customer support take to reply after the online contact form is submitted?

We reply within one business day. Complex cross-border registrations may take a little longer, but you are always updated via the email address you provide in the form.

How long does it take to receive a Stellantis Certificate of Conformity (CoC) for EU import registration?

Typical processing time for a manufacturer-issued Stellantis Certificate of Conformity for EU import registration is 24-72 hours depending on the model and VIN verification. For urgent CoC requests (express CoC delivery), contact our compliance desk and we prioritise your case.

What documents do I need to request a Certificate of Conformity for importing a Fiat/Peugeot/Jeep/Opel vehicle?

Provide the vehicle VIN, registration country, proof of purchase or ownership and any customs or transport deadlines. Supplying a clear VIN and purchase invoice speeds up validation and reduces the risk of back-and-forth documentation requests.

Can you help with VIN verification and homologation documentation for UK and EU registrations?

Yes - we specialise in VIN verification and all homologation documentation required for UK and EU registrations. Our service includes tailored checklists for country-specific registration rules and guidance on accepted documents.

Is the Certificate of Conformity you provide accepted by vehicle registration authorities across the EU?

Our CoC is the manufacturer-issued Certificate of Conformity and is accepted by vehicle registration authorities across EU member states and the UK when submitted with the required supporting documents. If an authority raises an issue we assist directly until the document is accepted.

Do you offer a money-back or refund policy if the CoC is not accepted for import registration?

We provide clear acceptance terms: if a manufacturer-issued CoC we deliver is demonstrably rejected by the competent authority for a reason attributable to us, we will review and, where appropriate, offer remediation or a refund. Contact support with the authority rejection details.

How much does an urgent express CoC delivery cost and how to request it?

Express CoC delivery pricing depends on the manufacturer and the urgency level. To request expedited processing, choose "Urgent CoC delivery" in the contact form or email our compliance desk with your VIN and deadline for a precise quote.